This Delivery & Shipping Policy outlines how orders are processed and delivered by ekhonoi.com.

1. Delivery Area

We currently deliver all over Bangladesh through trusted courier partners.

2. Delivery Time

Estimated delivery timelines:

• Inside Dhaka: 1–3 working days

• Outside Dhaka: 2–5 working days

• Remote areas: May take longer

📌 Delivery time may vary due to weather, holidays, or courier delays.

3. Delivery Charges

• Delivery charges are shown at checkout

• Charges may vary based on location, weight, and product type

• Any promotional free delivery will be clearly mentioned

4. Cash on Delivery (COD)

• COD is available in selected areas

• Customer must pay the full amount at the time of delivery

• Partial payment or delayed payment is not allowed

5. Delivery Attempt

• Courier will attempt delivery 1–2 times

• If delivery fails due to incorrect address or unavailability, the order may be canceled

• Re-delivery charges may apply

6. Receiving the Product

Customers are advised to:

• Check the package before accepting delivery

• Report visible damage immediately to the delivery agent

7. Responsibility

• ekhonoi.com is not responsible for delays caused by courier services

• Incorrect delivery details provided by the customer may result in failed delivery

8. Contact for Delivery Issues

For delivery-related concerns, contact us:

📧 Email: support@ekhonoi.com
📞 Phone: 01406176174

9. Policy Changes

ekhonoi.com may update this Delivery Policy at any time without prior notice.

Thank you for choosing ekhonoi.com.