Privacy Policy

Privacy Policy

Welcome to ekhonoi.com. Your privacy is very important to us. This Privacy Policy document explains how we collect, use, protect, and disclose information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information

    • Name

    • Phone number

    • Email address

    • Shipping & billing address

  • Order & Payment Information

    • Order details

    • Transaction information
      (Note: We do NOT store your card or mobile banking details)

  • Technical Information

    • IP address

    • Browser type

    • Device information

    • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate about orders, offers, or support

  • Improve our website and customer experience

  • Prevent fraud and unauthorized access

  • Comply with legal obligations

3. Cookies

ekhonoi.com uses cookies to:

  • Remember user preferences

  • Improve website performance

  • Analyze traffic and usage behavior

You can disable cookies from your browser settings if you wish.

4. Information Sharing

We do not sell or rent your personal data.

We may share limited information with:

  • Delivery partners (for order delivery)

  • Payment gateways (for transaction processing)

  • Legal authorities (if required by law)

5. Data Security

We take reasonable security measures to protect your information, including:

  • Secure servers

  • Encrypted connections (SSL)

  • Restricted access to data

However, no online system is 100% secure.

6. Third-Party Services

Our website may contain links to third-party services (payment gateways, social media, etc.).
We are not responsible for their privacy practices.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of promotional communications

To exercise these rights, contact us.

8. Children’s Information

ekhonoi.com does not knowingly collect information from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: support@ekhonoi.com
📞 Phone: 01406176174
📍 Address: Bangladesh

Thank you for trusting ekhonoi.com.