Terms & Conditions

Terms and Conditions

Welcome to ekhonoi.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website, you confirm that you:

  • Are at least 18 years old, or

  • Are using the website under the supervision of a legal guardian.

If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

You agree to use ekhonoi.com only for lawful purposes and in a way that does not:

  • Violate any applicable laws or regulations

  • Infringe the rights of others

  • Damage, disable, or impair the website

Unauthorized use of this website may result in legal action.

3. Products & Services

  • All products displayed are subject to availability.

  • We reserve the right to limit quantities or discontinue any product at any time.

  • Product images are for illustration purposes only; actual products may slightly vary.

4. Pricing & Payment

  • All prices are shown in Bangladeshi Taka (BDT) unless stated otherwise.

  • Prices may change without prior notice.

  • Payment must be completed before order confirmation.

  • We are not responsible for payment failures caused by third-party gateways.

5. Order Confirmation & Cancellation

  • An order is confirmed only after successful payment and confirmation message.

  • We reserve the right to cancel orders due to:

    • Incorrect pricing

    • Stock unavailability

    • Suspicious or fraudulent activity

If your order is canceled, any paid amount will be refunded according to our refund policy.

6. Delivery

  • Delivery timelines are estimates and may vary due to location, weather, or courier issues.

  • We are not responsible for delays caused by third-party delivery services.

  • Customers must provide accurate delivery information.

7. Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy.

  • Products must be returned in unused and original condition (if applicable).

  • Refund timelines may vary depending on payment method.

8. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality of login details.

  • You are responsible for all activities under your account.

  • We reserve the right to suspend or terminate accounts for misuse.

9. Intellectual Property

All content on ekhonoi.com, including:

  • Text

  • Images

  • Logos

  • Design

is the property of ekhonoi.com and may not be copied, reproduced, or used without written permission.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

11. Limitation of Liability

ekhonoi.com shall not be liable for:

  • Any indirect or consequential damages

  • Loss of data, profit, or business

  • Issues arising from misuse of the website

Use the website at your own risk.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.
Updated terms will be posted on this page with a revised effective date.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

14. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: support@ekhonoi.com
📞 Phone: 01406176174
📍 Address: Bangladesh

Thank you for using ekhonoi.com.